Workshop Policies

Registration

You can register for workshops and lessons through our LEARN link above. After picking your workshop or class, please click “Register Now” and then proceed to the shopping cart and enter your payment information through the Stripe checkout platform. You will receive a confirmation receipt and the participant will receive an email approximately one week before their scheduled class with more information including what to bring with them and directions to our studio. If you are registering for someone else, please enter their name and email address in the “notes” section of checkout.

Cancellation

We understand schedules change and have designed our cancellation policy to balance student schedules and our ability to properly prepare for workshops, purchase materials, and fill vacancies arising from cancellations.  We ask for cancellations to be made as early as possible as our small workshop size can make it challenging to absorb the cost of last-minute cancellations.

Cancellations should be made in writing to info@hewwoodworking.com.

A full refund will be offered within 72 hours from time of purchase.  Full credit will be given for any cancellation made, in writing, a minimum of 14 days prior to the scheduled start date.  If a student needs to cancel for any reason, that student will receive credit that can be applied towards any future class in the next two years.  Simply contact us to register and we will set you up.  We are unable to provide refunds or credits less than 14 days prior to the start date of a workshop or class or once workshops or classes have begun.

Credits can be transferred as gifts, simply email us and we can provide a gift certificate code.

If in the event we must cancel a class after the start date, a prorated credit will be provided. 

Within 72 hrs of purchase - 100% refund
14 days prior to workshop - Full credit to future class
Less that 14 days prior to workshop - We are sorry we are unable to provide refunds or credits this close to workshops or once workshops have begun. Please contact us.

Email us at info@hewwoodworking.com

Private Lessons

Private lessons can be designed to fit around specific projects, techniques, or private groups. What is possible during a private lesson will vary with each student and the skills and experience level they bring with them. This can be hard to ascertain without having first worked with someone so please contact us at info@hewwoodworking.com to discuss further.

Private lessons will be charged at an hourly rate and not by outcome, project, technique, or other rubric of success. Lessons are sold in minimum blocks of three hour time slots. We will give you our best estimate for the time required to accomplish your goals and if we think private lessons are the correct course to achieve them. Lessons are charged at $85/hr - with three hour minimum. Students are responsible for all materials costs. Hew is a working shop with deadlines, meetings, etc that may take scheduling priority. Please contact us to schedule.

Discounts can be given for small groups. Group size limits may apply. Contact us for more information, info@hewwoodworking.com.

Safety

We try to provide as safe of an environment as possible and teach and observe best practices to limit the chance of injury. That said workshops are held in a wood studio and students will be using sharp tools and machines that have the potential to cause serious injury to oneself or others. Students must understand the potential consequences and take responsibility for following all safety procedures. Everyone brings with them different levels and types of experience with tools and craft practices (which is great!) - as such, students will be limited in their shop use to what is covered in their workshop. We understand you are taking a class to learn and many processes and practices may be new to you- if you ever feel uncomfortable or unsure - just ask or pull your instructor aside.

All students will be required to sign a liability awareness and release waiver prior to every workshop to ensure that all students understand the inherent risks and their personal responsibilities to maintain a safe environment for both themselves and others.

Students may not use the facilities if under the influence of drugs and/or alcohol.
SAFETY FIRST!

Health and Wellness

In addition to our standard safety requirements geared towards reducing risk of injury and striving to teach best practices we have updated safety protocols to address health and wellness.

Face Masks
At this time, we are not requiring face mask wearing related to Covid-19 or other illnesses – although we would strongly encourage folks to do so should they see fit. Under normal circumstances in a wood shop you will frequently be wearing masks or respirators to protect from airborne dust particulates or noxious fumes. This is a requirement.

Gloves
Unfortunately gloves cannot be safely worn in many circumstances while operating machinery due to risk of severe injury.  As a result good personal and social hygiene should be observed; including covering sneezes and coughs, avoid touching your face, properly disposing of tissues, washing hands often for a minimum of 20 seconds with soap, using hand sanitizer, and cleaning equipment daily. Still will be provided gloves for any tasks where it is part of necessary PPE.

Before coming to Hew
Before coming to the studio please consider the current environment in the Portland area or where you live or have recently traveled.  Please consider if you are at higher risk for illness or if someone you live with or take care of is at a higher risk potential.  If you are demonstrating any general symptoms of illness, or have been exposed to someone showing symptoms please refrain from starting or continuing in your scheduled class and seek out the advice of medical professionals.  Contact us immediately and we will facilitate credit and make any necessary adjustments to the class schedule to protect fellow students. If you are symptomatic or have recently tested positive for COVID-19 we are not able to provide a medically suitable environment that can ensure the safety of participants or instructor – as a result we will be unable to accommodate your participation. 

We greatly appreciate your willingness to observe and respect these protocols and understand they are necessary for us to continue offering workshops and are an extension of our existing safety protocols.   We want you to be confident both Hew and your fellow students are exercising caution to mitigate risk. At the beginning of each class, we will review our safety protocols with all students to ensure clarity.

We’re all in this together.